e-Ticketing Incident and Feedback IMS : C-DIT

Your Ultimate Incident Management Solution


Streamline your incident reporting process. Report bugs, complaints, suggestions, and feedback with ease. Get faster resolutions and better communication with our advanced ticketing system.

24/7 Support
Fast Resolution
Secure Platform

Powerful Features for Better Management


Our comprehensive incident management system provides everything you need to handle reports efficiently and effectively.

Smart Ticketing

Automated ticket creation and categorization with intelligent routing to the right departments.

Real-time Analytics

Track incident trends, response times, and resolution rates with comprehensive dashboards.

Team Collaboration

Enable seamless collaboration between teams with internal notes and assignment features.

Smart Notifications

Stay updated with email notifications and status changes throughout the resolution process.

Mobile Friendly

Access and manage tickets from anywhere with our responsive mobile-friendly interface.

Complete History

Maintain detailed audit trails and communication history for every incident reported.

How It Works


Getting started is simple. Follow these easy steps to begin managing your incidents effectively.

1
Sign In

Login to your account with your officially registered email and get instant access to our incident management platform.

2
Report Incident

Submit detailed incident reports with attachments and priority levels.

3
Track Progress

Monitor your tickets in real-time and receive updates on resolution progress.

4
Get Resolution

Receive fast, effective solutions and provide feedback on the resolution process.

Why Choose Our Platform?


Join thousands of satisfied users who have improved their incident management process with our solution.

99%
Uptime
2x
Faster Resolution
10K+
Tickets Resolved

Boost Productivity

Streamline your workflow and reduce time spent on incident management by up to 60%.

Improve Customer Satisfaction

Faster response times and better communication lead to happier customers and clients.

Frequently Asked Questions


Most incidents are acknowledged within 30 minutes and resolved within 24 hours, depending on complexity and priority level.
You can report bugs, system issues, feature requests, complaints, suggestions, and general feedback through our platform.
Yes, we use industry-standard encryption and security measures to protect your data. All communications are secured with SSL encryption.
Absolutely! You can track all your tickets in real-time through your dashboard and receive email notifications for status updates.

Ready to Transform Your Incident Management?

Join thousands of satisfied users and start resolving incidents faster today.

Get Started Free

Get In Touch


Need help getting started? Have questions about our platform? Our support team is ready to assist you!

Phone Support
Available 24/7
0471-2380910 | 0471-2380912
Email Support
Response within 2 hours
eticketingcdit@gmail.com